Failed to connect to veeam data mover service on host.

Failed to connect to veeam data mover service on host Please advise. I made a reboot, Veeam still insists that it needs another reboot. Failed to rescan repository NAME error: “Backup Console Version ‘9. It successfully installed on all of my other machines, but failes on the exchange server. When I check on those servers that I can add, I find VeeamTransportSvc is indeed running. You say the scan of the servers works. Nothing bad will happen from a service restart (if no backup or restore sessions are running). Oct 19, 2021 · Veeam Community discussions and solutions for: Problem setting up linux repository of Veeam Backup & Replication Nov 28, 2024 · For Microsoft Windows servers, Veeam Data Movers are persistent, that is, Veeam Data Mover is uploaded and installed on a server only once. When I start the process, it fails after a minute with "failed to connect to Agent " In Veeam I setup the server with Vcenter and and also tried with 2 servers (the esx and esxi hosts), no difference. Apr 15, 2016 · I'm trying to install the agent on my Exchange 2013 server, and i keep getting an error: 1920 Service Veeam Data Mover Service (VeeamTransportSvc) failed to start. Try to run the connection test from the VBR server to the Hyper-V host and see the results Sep 1, 2023 · To ensure compatibility between Veeam Backup & Replication and Veeam Agents, it is recommended to only upgrade Veeam Agents from within the Veeam Backup & Replication Console. This may occur if: The machine where Veeam Agent for Microsoft Windows is deployed cannot resolve the hostname or FQDN of the Veeam Backup Server. 101. Aug 12, 2019 · To resolve this, you may consider increasing the limit on SSH connections. ( I then rebuilt it ) It only fails when I try and use the "Single Use" feature. Configuring this registry value will cause all new Veeam Agent for Linux deployments for the specified Protection Group(s) (specified by ID#) to use the assigned port. The log file Svc. The issue is that I do not know default root password for Quantum DXi V5000 and adding non-root user to sudoers file didnt help. Apr 21, 2016 · The Veeam Backup Service is set with the startup type "Automatic (Delayed Start)," this means that when the OS has just booted, it may take up to 3-5 minutes before the service starts. I am not allowed to renew it myself. Oct 23, 2022 · The data mover service gets deployed when you add a linux server as a managed server to veeam. 1 Veeam Backup and Replication. Lastly, check to see if there is an update for Veeam. Mar 20, 2021 · as the Hyper-V host has no data (at least that's the concept), there should be no need to back up the Hyper-V machine itself (same like there is no need to back up an Veeam Data Mover won't install on Debian 10 or 11 - says they're not 64-bit Failed to save Linux server: Single-use credentials require Veeam Data Mover service Apr 16, 2024 · When a role (e. Protection Group-Specifc Custom Deployer Service Port. name. SyncDisk} The silence from Veeam support is frighting, no fix or workaround is offered. Jul 16, 2021 · For Microsoft Windows servers, Veeam Data Movers are persistent, that is, Veeam Data Mover is uploaded and installed on a server only once. The Veeam Backup Service is unable to start. This wasn't the case with Veeam v5 The log file on the Linux server under /var/log/VeeamBackup provided the details. 5. # Veeam Backup Port (where x. So as suggested, let’s eliminate network/firewall issues by checking locally from the Veeam Backup Server. I didn't reboot the server a second time, nethertheless the message was gone. Mar 17, 2021 · When trying to start the service "Veeam Data Mover" it is being stopped again directly after. I run Veeam B&R with my host at Site_A, with a iSCSI attached drive on a ReFS also acting as a repo for that sites backup. Since yesterday i've upgraded to version 11 of Veeam B&R. You can do this using the following steps: Open the Services application (services. Mar 15, 2022 · Yes this is new configuration i am testing this for the first time as we are planning to implement Veeam with Immutability option. Oct 26, 2022 · Newbie here: !! :-) Had to reboot a host which Veeaem is installed on. Sep 18, 2023 · First post. Mar 25, 2025 · Checking for Service Status. Or, in the case of Veeam Agent for Microsoft Windows, check the account used by the Veeam Agent for Microsoft Windows service. Depending on the role selected for the server, the Veeam Installer Service deploys, updates, and removes required services such as the Veeam Data Mover Service, the Veeam Mount Service, and so on. Managed linux server can be used as backup repositories and backup proxy server. When we start a job session, for each task we start VeeamAgent process. veeam. 657 backint terminated: pid: 12112. Please review: Adding Linux Servers: Before You Begin for more information. x. Failed to connect backup datastore to the ESXi host "<esxi_host>". Veeam server is Windows will be using Linux Hardened repository. 1. Veeam Data Mover ports are Port 2500 to 3300. 0 Release Notes) SSH access is disabled on Linux repositories by default. Installed the Veeam VSS Hardware Snapshot provider and checked the Registry - all present. For Linux servers, Veeam Data Movers can be persistent or non-persistent: May 2, 2022 · Veeam cannot upgrade the Veeam Data Mover Service directly because (per Mine 3. I had to open tcp ports 2500 and 2501 to the Veeam server for backups to work. msc). 41', port '6162' 2022-06-21 09:22:03. Veeam Backup & Replication will upload and start Veeam Data Movers through the SSH connection when Veeam Backup & Replication addresses the server. I have a 2nd server setup as a Backup Repo and Backup Proxy only in the same manner with a iSCSI drive attached ReFS drive for Site_B's backup repo for that site's data. If the Veeam Backup & Replication Console is inaccessible, manually collect the service logs from C:\ProgramData\Veeam\Backup on the server where the service is failing to start. TCP. Feb 28, 2012 · I stumbled across this thread after upgrading from 5. For most Linux servers, this is configured in the, etc/ssh/sshd_conf file. I thought that since this was a fresh install on a new VM, it couldn’t possibly be an application using a needed Veeam port. Mar 2, 2022 · Option 1: Change the SSH Client used by Veeam Backup & Replication. Checked Veeam and one of the hosts has a red x next to it. I am using Veeam 11 version. VEEAM : All backup proxies are offline or outdated. If multiple addresses are present on the Veeam Backup Server and are unreachable, the cumulative time spent trying and failing to connect to each address may exceed the service startup timeout. Default SSH port used as a control channel. 4854 (Veeam Backup & Replication 10a or Veeam Backup & Replication 10a Cumulative Patch 20201202). I can't find SEPARATE instructions on how to install the Data Mover service, so I currently believe it gets installed when you add the server as a managed server. Sep 22, 2024 · Failed to perform backup: [RemoteDiskChangesAccessorProxy] GetNextArea exception: External GetNextAreaCallback failed, return code = 1 Failed to upload disk '19b91d1f-3a04-4f30-ac4e-97940c274343' Agent failed to process method {DataTransfer. obscured. Have you tried a test backup of one server? The test does everything except move data to the backup repository. Port: '6162'. 1-800-691-1991 9am - 8pm ET. When do you see this issue? Sep 22, 2014 · Veeam Data Platform. Then click Connect and you should get logged in. Make sure the c:\Windows\VeeamVSSSupport folder is not present. Apr 30, 2013 · Windows FLR failed by following error, after we change the port of Veeam Data Mover service(on Veeam Backup server) to 7162(Change value at HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Veeam\Veeam Backup Transport\Port). Backup stil works like before but thers an new option in de Linux repository to make backups imutable to Ransomware. Dec 1, 2022 · • 6160 for the installer service • 6162 for the Transport service. May 13, 2022 · To enable Veeam Data Mover service I need to install Veeam Data Mover on the appliance…. After that it tries to connect to the proxy service on port 6162. 0. Sep 29, 2015 · Troubleshooting Veeam Installer Service. , WAN Accelerator, Proxy, vPower NFS Service, Mount Server) is assigned to a managed server, a related component package that enables that server to fulfill that role is installed on it. If you encounter similar issue, please endeavour to review the log file. purpose Apr 7, 2022 · This article documents the procedure for redeploying the Veeam Transport (Data Mover) Service on a Linux server managed by Veeam Backup & Replication without removing it from Veeam Backup & Replication. Failed to connect to Veeam Data Mover Service on host 'NAME', port '6162' > > Resource not ready: Backup repository Unable to allocate processing resources. The log file shows the proxy service is connected on port 6160. Move and store your data wherever you need it with no vendor lock-in Connect With Us. You can specify a different port while adding the Linux server to the Veeam Backup & Replication Oct 23, 2023 · Veeam Support can help determine whether the VM's underlying data is still present in the vPower NFS cache; if it is, it may be possible to get that rogue VM back into a working state so it can be Storage vMotioned to a different datastore. If you find that the Veeam Backup Service on the Veeam Backup Server is not started, start it. But in the spirit of troubleshooting, I followed the link to the referenced KB article for checking ports – Veeam KB 2065. 1491’ is not compatible with Installer service on host”. 6162. The first VeeamAgent process will start with Port 2500, the second will use Port 2501, Jun 2, 2016 · News. Please contact our customer support team if both server are still show as "outdated" and a rescan/update is not working: https://helpcenter. If it is, use the command ‘sc delete VeeamVSSSupport’ to remove the service. Jun 30, 2020 · Note: If the Veeam Backup Service has been configured to use an account other than the default "Local System," the certutil tests must be performed using the account assigned to the Veeam Backup Service. I was able to install this server once, using regular SSH credentials. Before rebooting, manually checking if the core Veeam services are running is always a good idea. If it is, delete the folder. on. Checked logs for the transport service at ‘C:\ProgramData\Veeam\Backup\Svc. I was told I’d have to purchase the Nov 25, 2020 · Before you install Veeam Plug-in for Oracle RMAN, make sure the current build number of Veeam Backup & Replication is 10. Now backups are failing on the old Veeam Server. Jan 6, 2023 · Hi Andy Do you have maybe a case number for this technical issue? Without case number, the topic will eventually be deleted by moderators. Failed to connect to vPower NFS service on host '<mount_server>', port '6161'. x is the IP of the Veeam Dec 5, 2023 · Veeam Deployer Service (veeamdeployment) These settings change which port the Veeam Deployer Service binds to. That was last weekend, then, out of nothing, the 'problem' wasn't anymore. Find documentation, API & SDK references, tutorials, FAQs, and more resources for IBM Cloud products and services. backup console version ‘9. Jul 9, 2024 · Veeam Backup Serviceが起動できません。 Veeam Backup Server上のVeeam Backup Serviceが開始されていない場合は、開始してください。開始に失敗した場合、次のファイルを含めた上で、サポートケースを作成してください。 Veeam Backup Server上のC:\ProgramData\Veeam\Backup\Svc Veeam Backup & Replication error: Failed to connect to Veeam Data Mover Service on host '10. (Default behavior) 1 = Try VIX first, then failover to RPC Feb 25, 2021 · Hi Support, I've got an ds1621+ and a server with Veeam B&R, the NAS is an Linux repository for Veeam. Is there any option to manually install Veeam Data Mover on linux based machine? Mar 22, 2024 · When you add, update or remove a physical or virtual machine as a managed server in the Veeam Backup & Replication console. Feb 16, 2025 · @perkedel You mentioned “server_public_ip_here” in the logs. Apr 18, 2025 · Default port used by Veeam Data Mover Service. When no job is processing the VM, connect to it and check the following things: Make sure the VeeamVSSSupport service is no longer present. Back to the knowledge hub Feb 16, 2012 · I am testing the transfer of file from ESX host to ESXi (no common storage). Feb 25, 2021 · Inquiry ticket: #489712 Original Content: Category Others Company Name Job Title Message Third party Veeam: (Part1) Since the upgrade to v11, I've getting these errors while update the (Synology) Linux Repository: - Installing Veeam Data Mover service Error: mkdir: cannot create directory '/opt': Permission denied | mkdir: cannot create Mar 18, 2021 · Testing Veeam Data Mover service connection Error: The message received was unexpected or badly formatted It has no problem installing, detecting or restarting the Data Mover service - just the testing. 1922’ is not compatible with installer service on host I am currently having issues because the consultants that helped with our virtual environment project put the software in their name and our support license expired. After reboot got various reports that the backup had failed. Aug 23, 2011 · VeeamVSSSupport Service Cleanup. log lists the following error: Code: Select all May 23, 2024 · You can try. It fails, my repository isn't listening on port 6162. 6160. Mar 10, 2021 · Rather than reinstall Veeam, you might need to reinstall the Veeam RPC client on the virtual servers. Locate the following services: Veeam Backup Service; Veeam Data Mover Service; Veeam vPower NFS Service (if applicable) Veeam Sep 7, 2016 · All components are upgraded to the Veeam B&R main console version automatically. Create the following registry value on the Veeam Backup & Replication server to force an alternate ssh client to be used, which does not require SFTP be enabled. Connect to the managed server and check the following: Ensure that the Veeam Installer Service service is running. This process unfortunately updated components on the old one. Failed to open management RPC connection to proxy service port 6162. The RPC server is unavailable. Apr 8, 2019 · Hello All, I am getting the following message on our veeam server. For Linux servers, Veeam Data Movers can be persistent or non-persistent. 68. *NOTE* In Veeam Backup & Replication version 11, persistent Veeam Data Movers are required for Linux servers with the backup proxy role assigned. Nov 20, 2019 · I've created a new Veeam Servers and added the old one into the Backup Infrastructure "managed servers". VeeamTransport. Consider the following values: Jan 11, 2015 · Since our Veeam repository exists on a backup server which uses rotating drives to copy the data off the repository, it needs to remain on the said backup server. Default port used by Veeam Installer Service for Linux. is not a connection or firewall issue. Couple lines later the log shows creating file commander. log’ on the managed server, and seems to connect fine with agent. Oct 23, 2024 · When the Veeam Appliance attempts to connect to Veeam Backup & Replication, it attempts to connect to each of the addresses sequentially. Apr 29, 2024 · Ok, if you’re logged into the Veeam server as that Admin user, just click the ‘Use Windows Session Authentication’ option. --/* Sep 27, 2011 · Veeam Community discussions and solutions for: failed to receive data Failed to connect to Veeam Data Mover Service on host 'repo. Aug 6, 2015 · Does the Veeam Agent requires specific set of Veeam backup Server to work properly ? If you can please share the compatibility matrix or table so we know when not to update the VBR server to prevent outage or backup stop on the Veeam Agent Backup server is running, that'd be greatly appreciated. Mar 13, 2024 · These errors occur when the Windows machine where Veeam Agent for Microsoft Windows is installed cannot reach the Veeam Backup Service on the Veeam Backup Server over port 10005. Aug 13, 2019 · Veeam Backup & Replication will attempt to automatically open ports used by the Veeam Data Mover service. The Veeam Data Mover Service must be updated within the Mine console (see Solution below). Jul 19, 2011 · Checking if vPower NFS datastore is mounted on host Failed to publish <vmname> Error: Unable to check if vPower NFS is mounted on the host <esxi_host> One or more errors occurred. Below are the Because of this error, you will also notice that most of the Veeam services are not running. How can I downgrade the component version to before the update ? Is is simply a case of re-installing Veeam on the old server ? Jul 20, 2012 · Failed to open management RPC connection to proxy service. Aug 10, 2021 · The "Failed to start service / connect to Veeam" and "connection refused". It would be a good way to check the backup. g. However, in OP’s case, he had the proxy running newer version than the console for some reason. I am trying to add Linux server in Managed system till testing connection its all fine. Using Protection Groups to backup a Linux machine : Dec 15, 2023 · We got a standalone SQL server (Windows Server 2019), Veeam told me that the agent was upgraded and a reboot is needed. Note:This option is Veeam Backup & Replication 11/11a specific. Nov 10, 2021 · Excellent advice by @JMeixner. com/docs/backu ml?ver=120 Best, Fabian Nov 28, 2024 · Veeam Data Mover performs data processing tasks on behalf of Veeam Backup & Replication, such as retrieving source machine data, performing data deduplication and compression, and storing backed-up data on the target storage. Jul 13, 2015 · Failed to connect to Veeam Data Mover Service port 6162. Error: No scale-out repository extents are available > > Failed to pre-process the job Error: [AP] (f5c0e8ae) Can't run command because agent Jul 19, 2011 · If the Veeam Backup & Replication Console is accessible, use the built-in log collection tool to gather logs from the server where the service is failing to start. Gateway server (Linux) TCP. The Veeam Backup & Replication server and components should always be upgraded before Veeam Agent for Windows to maintain compatibility. Veeam Backup & Replication automatically installs Veeam Data Mover when you add a Microsoft Windows server to the backup infrastructure. Usually, this is because not all Veeam services have started yet. Works fast and good. Jan 23, 2024 · > Error: Failed to connect to any of extents. 0 = Try RPC (admin$ share) first, then failover to VIX. x to 6. Sep 28, 2011 · Create the following registry value on the Veeam Backup & Replication server: Key Location: HKLM\SOFTWARE\Veeam\Veeam Backup and Replication\ Value Name: InverseVssProtocolOrder Value Type: DWORD (32-Bit) Value Value Data: 1. ; Perform Port Connectivity verification as documented in KB4444 to investigate connectivity issues over port 6160 from the Veeam Backup Server to the Managed Server. Default port used by Veeam Data Mover Service. Dec 14, 2022 · This error occurs when the account specified on the SSH Connection page of the 'edit Linux server' wizard is not root or a non-root account with the "Elevate account privileges automatically" option enabled, either is required for the persistent Veeam Data Mover service to be installed. 22. However, if that fails, you may need to configure the Linux server's firewall manually. Verify that you have sufficient privileges to start system services. The only other reason, aside from user issues, why you might not be able to log in is if you changed the connection port from the default 9392 as shown in the logon window. Mar 14, 2025 · I’ve checked and the Remote Procedure Call (RPC) windows service is running fine. and whatever I try to get it back on line, I get the following error: Any help/advice gratefully appreciated: Mar 17, 2015 · In this case, Veeam Data Movers will be non-persistent. Jun 15, 2024 · The help center article you have shared talks about "automatically opens ports used by the Veeam Data Mover". Are you using local IP or public IP for the Hyper-V hosts or Veeam components to connect? It should be using local IP’s of the Hyper-V host and proxy servers. lei fggdl rqogw ewcd ajunt kweysf hlhb uohwwl nwbf gngar hztf bqqq nngh srjvkk txih